Privacy Policy

Last Updated: September 10, 2026

This Privacy Policy explains how Elite Mart LLC, trading as EU VAPE (“EU VAPE,” “we,” “us,” or “our”), collects, uses, stores, and shares personal information when you visit our website, create an account, place an order, contact us, subscribe to communications, or otherwise interact with our online store and services.

We are committed to protecting your privacy and handling personal information in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) where applicable.

1. Who We Are

The EU VAPE online store is operated by:

Elite Mart LLC
Trading as: EU VAPE
8 The Green, STE B
Dover, Delaware 19901
United States

Email: tom@euvape.shop
Phone: +1 302 237 5013

For purposes of applicable data protection law, Elite Mart LLC generally acts as the data controller for personal information collected directly through the EU VAPE online store, except where another party acts as an independent controller for its own processing activities.

2. Personal Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of personal information:

  • First and last name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Account and login information
  • Order history and purchased products
  • Transaction and payment-related information
  • Shipping and delivery information
  • IP address
  • Browser and device information
  • Website activity and technical information
  • Cookie identifiers and preferences
  • Communications with customer service
  • Return, refund, and complaint information
  • Information necessary for fraud prevention and website security
  • Information necessary to verify age or eligibility to purchase age-restricted products, where applicable

We may also receive information from service providers involved in processing payments, delivering orders, preventing fraud, providing website functionality, or otherwise supporting our business.

3. Payment Information

Payments made through our website may be processed by third-party payment service providers.

EU VAPE generally does not directly store complete payment card numbers, card security codes, or similar sensitive card information when those details are processed directly by our payment provider.

Payment providers may process personal information for purposes including transaction authorization, payment processing, fraud prevention, security, regulatory compliance, and dispute resolution.

Their processing of your personal information may also be governed by their own privacy policies.

4. How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders
  • Process payments
  • Deliver purchased products
  • Create and manage customer accounts
  • Provide order confirmations and updates
  • Communicate regarding orders and deliveries
  • Provide customer support
  • Handle returns, refunds, complaints, and disputes
  • Prevent and investigate fraud or abuse
  • Protect our website, customers, and business
  • Verify age or purchasing eligibility where required
  • Maintain appropriate business, tax, and accounting records
  • Comply with applicable legal and regulatory requirements
  • Improve the functionality and performance of our website
  • Understand how visitors use our website
  • Send marketing communications where legally permitted
  • Establish, exercise, or defend legal claims

5. Legal Bases for Processing

Where the GDPR or similar data protection legislation applies, we process personal information only where we have an appropriate legal basis.

These legal bases may include:

Performance of a contract: We process information necessary to accept your order, process payment, deliver your products, provide customer service, and otherwise perform our contract with you.

Legal obligation: We may process and retain information when necessary to comply with legal, accounting, tax, regulatory, or other obligations applicable to our business.

Legitimate interests: We may process information where necessary for legitimate business purposes, such as fraud prevention, website security, customer service, business administration, and protecting or defending legal rights, provided those interests are not overridden by your fundamental rights and freedoms.

Consent: Where required by applicable law, we may rely on your consent, including for certain marketing communications, analytics technologies, advertising technologies, or non-essential cookies. You may withdraw your consent where applicable.

6. Order Fulfillment and Shipping

To fulfill and deliver your order, we may share necessary information with shipping companies, postal services, couriers, fulfillment providers, logistics companies, customs intermediaries, or other parties involved in delivering your order.

This information may include your name, delivery address, telephone number, email address, order details, and other information reasonably necessary to complete delivery or customs procedures.

7. Age-Restricted Products

EU VAPE sells products that may be subject to minimum-age requirements or other restrictions depending on the customer’s jurisdiction.

Where required or appropriate, we may process information necessary to verify that a customer meets applicable age or eligibility requirements.

If we use a third-party age-verification provider, information necessary to perform verification may be transmitted to and processed by that provider.

We do not knowingly intend to sell age-restricted products to persons who do not meet the applicable minimum legal purchasing age.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Some cookies are necessary for the operation of the website and may support functions including:

  • Shopping cart functionality
  • Checkout
  • Customer accounts and login
  • Website security
  • Fraud prevention
  • Language or regional preferences
  • Remembering user preferences

We may also use analytics, marketing, or advertising cookies and similar technologies where permitted by applicable law.

Where consent is legally required for non-essential cookies or similar technologies, we will request consent before using them.

More information regarding our use of cookies may be provided in our Cookie Policy.

9. Marketing Communications

We may send marketing communications regarding EU VAPE products, promotions, offers, or other news where permitted by applicable law.

Where consent is required, we will send such communications only after obtaining the appropriate consent.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us at tom@euvape.shop.

Unsubscribing from marketing communications does not prevent us from sending transactional or service-related communications, such as order confirmations, shipping updates, security notifications, or responses to customer service requests.

10. How We Share Personal Information

We may share personal information where reasonably necessary with categories of recipients including:

  • Payment processors and financial service providers
  • Shipping, courier, fulfillment, and logistics providers
  • Website hosting and infrastructure providers
  • IT and security providers
  • Email and communication service providers
  • Fraud prevention providers
  • Age-verification providers, where applicable
  • Analytics providers, where permitted
  • Marketing service providers, where permitted
  • Accountants, lawyers, insurers, and professional advisers
  • Government authorities, courts, regulators, law enforcement, or tax authorities where legally required

We may also disclose information where reasonably necessary to protect our legal rights, customers, employees, business, or property, or in connection with the establishment, exercise, or defense of legal claims.

If all or part of our business is sold, reorganized, merged, or transferred, personal information may be transferred as part of that transaction subject to applicable law.

We do not sell personal information in the ordinary meaning of selling customer information for money.

11. International Data Transfers

Elite Mart LLC is located in the United States and operates an international online store.

As a result, personal information may be processed or stored outside the country in which you live, including in the United States or other countries where our service providers operate.

Where the GDPR or other applicable law requires safeguards for international transfers of personal information, we will take appropriate steps to use a legally recognized transfer mechanism or other applicable safeguard.

12. Data Retention

We retain personal information for no longer than reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.

Retention periods may depend on factors including:

  • The duration of our relationship with you
  • Order fulfillment requirements
  • Customer service requirements
  • Warranty, return, and dispute periods
  • Tax and accounting requirements
  • Fraud prevention and security requirements
  • Applicable statutes of limitation
  • Regulatory and legal obligations

When information is no longer required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

13. Your Privacy Rights

Depending on where you live and the laws applicable to you, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information in certain circumstances
  • Request restriction of certain processing
  • Object to certain processing
  • Request data portability where applicable
  • Withdraw consent where processing is based on consent
  • Object to certain direct marketing
  • Lodge a complaint with a competent data protection authority

These rights are subject to the conditions and exceptions provided by applicable law.

To exercise a privacy right, contact us at tom@euvape.shop.

We may need to verify your identity before fulfilling certain requests.

14. European Economic Area, United Kingdom, and Switzerland

If you are located in the European Economic Area or another jurisdiction providing similar data protection rights, you may have rights regarding access, correction, erasure, restriction, objection, portability, and withdrawal of consent as described above.

You may also have the right to lodge a complaint with the data protection authority responsible for your country or region.

We encourage you to contact us first at tom@euvape.shop so that we have an opportunity to address your concern.

15. Security

We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, loss, destruction, or misuse.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

You are responsible for keeping your account credentials confidential and should contact us if you believe your EU VAPE account or personal information has been compromised.

16. Children’s Privacy

EU VAPE sells age-restricted products and is not intended for children.

Our products may only be purchased by persons who meet the applicable minimum legal age for purchasing the relevant products in their jurisdiction.

We do not knowingly seek to collect personal information from children for the purpose of selling age-restricted products.

If you believe a child has provided personal information to us improperly, please contact tom@euvape.shop.

17. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices of independent third parties. When you leave our website or interact directly with another service, we encourage you to review that provider’s privacy information.

18. Automated Decision-Making and Fraud Prevention

Our payment, security, or fraud-prevention providers may use automated systems to evaluate transactions or identify potentially fraudulent activity.

Where applicable law provides specific rights regarding solely automated decisions that produce legal or similarly significant effects, those rights will apply.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, service providers, or legal obligations.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

20. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise an applicable privacy right, please contact:

Elite Mart LLC
Trading as: EU VAPE
8 The Green, STE B
Dover, Delaware 19901
United States

Email: tom@euvape.shop
Phone: +1 302 237 5013