Last Updated: September 10, 2026
These Terms & Conditions (“Terms”) govern your access to and use of the EU VAPE website and your purchase of products from EU VAPE.
The EU VAPE online store is operated by:
Elite Mart LLC
Trading as: EU VAPE
8 The Green, STE B
Dover, Delaware 19901
United States
Email: tom@euvape.shop
Phone: +1 302 237 5013
By accessing our website or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our website or purchase products from us.
1. About EU VAPE
EU VAPE is an online retailer offering vaping-related products, which may include e-liquids, aromas, longfills, nicotine boosters, vaping devices, replacement components, coils, pods, tanks, accessories and related products.
Certain products sold through our website are age-restricted or otherwise regulated in some jurisdictions.
It is your responsibility to ensure that you are legally permitted to purchase, possess, receive and use the products you order in your country or jurisdiction.
2. Age Restrictions
You must meet the minimum legal age applicable in your jurisdiction to purchase vaping, nicotine or other age-restricted products from EU VAPE.
By placing an order for an age-restricted product, you confirm that you meet the applicable minimum legal purchasing age in the country or jurisdiction where the product is being purchased and delivered.
We reserve the right to use age-verification procedures and to request information reasonably necessary to verify your age or eligibility.
We may refuse or cancel an order if we cannot reasonably verify that the applicable age requirements have been met.
Providing false information regarding your age is prohibited.
3. Local Laws and Product Restrictions
Vaping products, nicotine products, e-liquids, flavors, devices and related products are regulated differently depending on the destination country.
Product availability on our website does not constitute a representation that a particular product may legally be purchased, imported, possessed, resold or used in every jurisdiction.
We may restrict products or refuse orders where we reasonably believe that fulfilling an order would violate applicable law or carrier requirements.
Nothing in these Terms limits obligations that applicable law places directly on EU VAPE as the seller.
4. Products and Product Information
We make reasonable efforts to display product descriptions, specifications, images, compatibility information and other product information accurately.
However, packaging, labels, colors, designs or other non-material product characteristics may occasionally differ from images displayed on the website, including where manufacturers update their packaging.
Product images are provided for illustrative purposes.
You should always read the manufacturer’s packaging, instructions, warnings and safety information before using a product.
5. Product Availability
All products are subject to availability.
Adding a product to your shopping cart does not reserve the product.
If a product becomes unavailable after you place an order, we may contact you to offer an appropriate solution, such as a refund for the unavailable item, where applicable.
We reserve the right to discontinue products or change our product selection at any time.
6. Prices
Prices displayed on the website are shown in the currency indicated on the website.
We may change prices at any time before an order is accepted.
A price change will not ordinarily affect an order that has already been accepted, except where permitted or required by applicable law, including in cases of an obvious pricing error.
Shipping charges, taxes, duties or other applicable charges will be displayed or handled as described during checkout and in our Shipping & Delivery Policy, where applicable.
7. Pricing Errors
Although we take reasonable care to provide accurate pricing, errors may occasionally occur.
If an obvious pricing or product information error affects your order, we may contact you before fulfillment to explain the issue and provide options available under applicable law.
We will not intentionally use pricing errors to deprive consumers of mandatory rights.
8. Orders
Placing an order constitutes an offer to purchase the products in your order.
Receipt of an automated order confirmation does not necessarily mean that we have finally accepted your order.
An order may be subject to payment authorization, fraud screening, age verification, product availability and applicable legal restrictions.
A binding sales contract is formed at the point determined by applicable law and our checkout process, normally once the order has been accepted for fulfillment.
9. Right to Refuse or Cancel Orders
Subject to applicable consumer law, we may refuse or cancel an order for reasons including:
- Payment authorization failure or suspected fraud
- Failure to complete required age verification
- Incorrect customer or delivery information
- Product unavailability
- An obvious pricing or listing error
- Shipping restrictions
- Legal or regulatory restrictions
- Reasonable suspicion that the transaction violates applicable law or these Terms
If we cancel an order after receiving payment, amounts due back to you will be refunded in accordance with applicable law.
10. Payment
Available payment methods are displayed during checkout.
Payments may be processed by third-party payment service providers.
You agree to provide accurate and authorized payment information and confirm that you are authorized to use the payment method submitted with your order.
We may perform or use third parties to perform fraud-prevention and transaction-security checks.
11. Shipping and Delivery
We ship only to destinations and using shipping methods made available during checkout.
Estimated delivery times are estimates unless applicable law expressly provides otherwise.
Delivery may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, weather, transportation disruptions and regulatory inspections.
Detailed information regarding shipping, delivery, customs and related procedures is provided in our Shipping & Delivery Policy.
12. Customs, Import Restrictions, Taxes and Duties
International orders may be subject to customs procedures, import restrictions, taxes, duties or other charges depending on the destination.
The allocation and disclosure of these costs will be handled in accordance with applicable law and the information provided during checkout or in our Shipping & Delivery Policy.
Customers must not knowingly place an order for a product that they are prohibited by law from purchasing or importing.
We reserve the right to restrict shipping destinations or products where required by law or where fulfillment is not reasonably possible.
13. Returns and Right of Withdrawal
Consumers may have statutory rights to cancel or withdraw from online purchases.
For consumers in the European Union, a 14-day right of withdrawal generally applies to distance purchases, subject to statutory exceptions.
The withdrawal period generally runs for 14 days from delivery of the goods. Certain exceptions may apply, including under specific circumstances for sealed goods that are not suitable for return for health protection or hygiene reasons once unsealed.
Details regarding withdrawals, returns, damaged products and refunds are provided in our Returns & Refunds Policy.
Nothing in these Terms or our Returns & Refunds Policy is intended to exclude mandatory consumer rights.
14. Defective, Damaged or Incorrect Products
If you receive an item that is defective, damaged, incorrect or otherwise does not conform to your order, contact us at:
tom@euvape.shop
Please provide your order number and a description of the issue. We may reasonably request photographs or other information necessary to investigate the problem.
Your rights and available remedies for defective or non-conforming products are governed by applicable consumer law.
15. Refunds
Approved refunds will be processed in accordance with our Returns & Refunds Policy and applicable law.
Where possible, refunds will normally be issued using the original payment method unless otherwise agreed or required.
Processing times after a refund is issued may depend on your bank, card issuer or payment provider.
16. Product Safety and Use
You are responsible for using products according to manufacturer instructions and warnings.
Do not use vaping devices, batteries, chargers or other electronic products in a manner inconsistent with their instructions.
Products should be stored appropriately and kept away from children and pets.
Nicotine-containing products may be addictive and should be handled responsibly.
Nothing on our website constitutes medical advice.
If you have health-related questions regarding nicotine or vaping products, consult an appropriately qualified healthcare professional.
17. Hardware and Compatibility
Where products require compatible devices, coils, pods, batteries, chargers or other components, customers should verify compatibility before use.
We may provide compatibility information as a convenience, but manufacturer specifications and instructions should be followed.
Never use damaged batteries or electrical components.
18. Accounts
You may be able to create a customer account on our website.
You are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account.
Information provided when creating an account must be accurate and current.
Please contact us if you believe your account has been accessed without authorization.
19. Acceptable Use
You may not use our website:
- For fraudulent or unlawful purposes
- To purchase products on behalf of persons who do not meet applicable age requirements
- To interfere with website security or operation
- To introduce malicious software
- To attempt unauthorized access to systems or accounts
- To scrape or exploit website content in violation of applicable law
- To misrepresent your identity, age or payment authorization
We may restrict access where reasonably necessary to protect our customers, website or business.
20. Intellectual Property
Unless otherwise stated, the content of the EU VAPE website, including our original text, graphics, layout, branding and other original materials, is owned by or licensed to Elite Mart LLC and protected by applicable intellectual property laws.
Third-party product names, manufacturer names, logos and trademarks belong to their respective owners.
You may not reproduce, distribute or commercially exploit our protected website content without permission except where permitted by law.
21. Third-Party Services and Links
Our website may contain links to third-party websites or use services operated by third parties, including payment, shipping or other service providers.
We are not responsible for the content or independent practices of third-party websites.
Use of third-party services may also be subject to the terms and privacy policies of those providers.
22. Privacy
Our processing of personal information is described in our Privacy Policy.
Please review the Privacy Policy to understand what information we collect and how it may be used, stored or shared.
23. Cookies
Our website uses cookies and similar technologies for functionality and may use additional technologies for analytics or marketing where permitted.
Further information is provided in our Cookie Policy.
Where applicable law requires consent for non-essential cookies, such technologies will be subject to the appropriate consent mechanism.
24. Limitation of Liability
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
To the maximum extent permitted by applicable law, Elite Mart LLC will not be responsible for indirect or consequential losses that were not reasonably foreseeable, except where applicable law provides otherwise.
Nothing in these Terms limits statutory consumer rights or liability for matters for which limitation or exclusion is prohibited by applicable law.
25. Force Majeure
We will not be responsible for delays or failure to perform caused by circumstances beyond our reasonable control to the extent permitted by applicable law.
Such circumstances may include natural disasters, severe weather, war, civil disturbance, government action, transportation disruption, customs disruption, telecommunications failures or major failures affecting service providers.
This provision does not remove rights that consumers have under mandatory applicable law.
26. Consumer Rights
If you purchase products as a consumer, you may benefit from mandatory consumer protection laws in your country of residence.
Nothing in these Terms is intended to waive, restrict or exclude rights that cannot legally be waived or excluded.
For customers in the European Union, mandatory EU and national consumer-protection rules may therefore apply notwithstanding other provisions of these Terms.
27. Governing Law
These Terms and our contractual relationship are generally governed by the laws applicable to Elite Mart LLC in the State of Delaware, United States, without prejudice to mandatory consumer protections that apply to you.
If you are a consumer residing in the European Union or another jurisdiction providing mandatory consumer protections, this choice of law does not deprive you of protections that cannot legally be excluded under the laws applicable to you.
28. Disputes
We encourage customers to contact us first if a problem occurs so that we can attempt to resolve the matter directly.
Nothing in these Terms prevents a consumer from using a court, dispute-resolution procedure or other remedy available under mandatory applicable law.
29. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, website, services, policies or applicable requirements.
The current version will be published on our website with the updated revision date.
Changes will not retroactively remove rights that have already arisen under applicable law.
30. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
31. Entire Agreement
These Terms, together with policies expressly incorporated into them, including our Privacy Policy, Returns & Refunds Policy and Shipping & Delivery Policy, constitute the applicable terms governing purchases through our website, subject to mandatory applicable law.
32. Contact Information
Questions regarding these Terms & Conditions may be sent to:
Elite Mart LLC
Trading as: EU VAPE
8 The Green, STE B
Dover, Delaware 19901
United States
Email: tom@euvape.shop
Phone: +1 302 237 5013